Spend loan jpscu day. COK responds to consumer’s question regarding loan repayment

Spend loan jpscu day. COK responds to consumer’s question regarding loan repayment

Claudienne Edwards Sunday, June 16, 2019

Dear Claudienne

We took down an online payday loan from COK Sodality in Cross roadways in the October that is 31st 2017 need to have repaid it through salary deductions. Nevertheless, we resigned through the business where I worked prior to the income deductions for the loan had been finished.

Sometime in 2017, we visited COK to find out of the balance owing from the loan and paid the outstanding quantity.

In April 2019, We sent applications for a loan at another lender and had been rejected the mortgage since they stated my credit history showed that I experienced that loan outstanding with COK from 2016.

I was told that I had an outstanding balance of seventy seven dollars and seventy six cents ($77.76) when I went to COK to have the matter sorted out,.

Whenever I remarked that we had fully paid back the mortgage, I became told that when i needed to query the situation, i might need to create a issue to your credit bureau.

We visited the credit bureau in the Towers at 25 Dominica Drive (Kingston) on April 25, 2019 and completed a issue kind. We had been provided a receipt and told that I would personally be contacted within 14 business days.

Once I called them on May 17,2019 and ended up being told which they sent COK a contact and had not www.spot-loan.net/payday-loans-va received an answer.

I was told that COK had still not responded to their email when I again called the credit bureau on May 27,2019,

I will be searching for your make it possible to own COK straighten out this matter.


Dear CM

Inform Claudienne has been doing communication with COK Sodality Cooperative Credit Union Limited in regards to your problem. COK has sent Tell Claudienne the e-mail that is following

“Reference will be your email of might 31, 2019 and then we now react the following:

Our user CM lodged a dispute to your credit bureau with regards to three loans that have been provided by COK Sodality Cooperative Credit Union Ltd, and that have been being reported as active. The user has stated that the report is inaccurate.

This matter had been under research within COK and our findings unveiled that the three loans being disputed by CM happen paid back. The particular loan introduced to in CM’s e-mail to you personally, is just a payday loan of $50,000 with all the account quantity 351. This loan ended up being issued on October 31, 2016 for half a year, to grow on April 30, 2017. The mortgage ended up being paid back on June 8, 2017. Nevertheless, because of issues that are technical our bodies, the account ended up being nevertheless being mirrored as active.

We’ve since amended the account on our system/records showing a status that is liquidated and also have ready the appropriate letters become dispatched to your two credit reporting agencies to additionally adjust their documents consequently.

A duplicate with this page happens to be forwarded to CM via e-mail.”

COK also sent Tell Claudienne a duplicate associated with the email delivered to you.

The COK email to you personally claimed: “We sincerely regret the wait in responding and hope that aided by the matter now fixed, it will be possible to conduct your organization with greater simplicity.

You are wished by us best wishes.”

JPS breaches workplace of Utilities Regulation (OUR) criteria

We live in downtown Kingston and I also placed on the Jamaica Public service provider (JPSCO) for my electricity supply become upgraded from 110V to 220V and ended up being encouraged that the update could be completed within five working (company) times. Despite a few telephone calls to your JPS, a lot more than 10 times later on the JPS hasn’t done the upgrade. I became told as they were unaware that my community was on the Residential Advanced Meter Infrastructure (RAMI) system that they came to do the upgrade but did not have the tools to do the job.

That reason ended up being unsatisfactory as the residences had been utilized in that operational system in 2015. Additionally it is an obvious coastline of this JPSCO and workplace of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that “a simple connect” such as for instance We asked for should really be finished within four (4) company times.

I would personally appreciate your assistance, because the failure of this JPS to produce the specified voltage in a prompt way has triggered me personally great inconvenience and it has negatively affected efficiency within my dwelling.


Inform Claudienne asked for the JPS to research your trouble and records that the voltage ended up being upgraded 35 times after the request was made by you.

Tell Claudienne records that after you requested payment through the JPS for the breach associated with OUR Guaranteed Standard by perhaps perhaps not updating the voltage inside the 4-5 period, you were advised that the consumer is not compensated for a “simple connect” breach day. We want you good luck.

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